Omnichannel Distribution Strategy

⏱ 15 Hours (Live)
10 Sessions
Prof Sreeram Prof Sreeram

Overview

An important element of the marketing mix, distribution plays a vital role in developing any marketing strategy, possessing the power to define a product’s level of success. Many innovative and theoretically sound products have failed in the marketplace due to faulty distribution. A managerial orientation is taken in this workshop with a focus on decision-making in channels of distribution. Appropriate theories are reviewed, and analytical frameworks are offered to help participants in their decision making. This workshop will also help participants conduct in-depth studies of the marketing channels and physical distribution systems currently available for use and their merits and demerits to aid in knowledgeable decision making.

  • Functions performed and rationale for distribution channels
  • Factors affecting channel decisions
  • Major channel participants and their business models
  • Developing an omnichannel strategy for products and services
  • Designing and implementing an omnichannel distribution network
  • Managing multi and omnichannel distribution systems
  • Managing channel conflicts
  • Managing channel performance using analytics
  • How should one choose between omnichannel, multichannel or single-channel structures?
  • How can customer purchase journeys be mapped for channel insights?
  • How can effective and efficient distribution channels be designed?
  • How can the performance of a distribution channel be measured?
  • How can the right channel partners be chosen?
  • How can channel partners be motivated and managed on an ongoing basis?
  • How can channel conflicts be mitigated, and if they arise, how can they be resolved?
  • How can channel-related data be analysed to gain actionable insights?
  • Graduates and post graduate students with basic marketing knowledge and second-year MBA students
  • Working executives who have a basic understanding of marketing concepts.
  • Most positions in marketing and sales in consumer goods companies and enterprises
  • Roles in B2B companies that use channels
  • Roles in service companies that rely on channels
  • Illustrative designations: Area Sales Manager, Brand Manager, Product Manager, Category Manager, Merchandising Manager, Sales Manager, Channel Manager
  • Access to 15 hours of live classes, including 1–2 sessions by industry experts
  • Access to one free 30-minute mentoring session with Prof Sreeram
  • Access to selected notes and references to other reading materials
  • Five participants will get an opportunity to work on a live company project
  • Free enrolment in Prof Sreeram’s workshop on Life Planning